Privacy Policy

This Privacy Policy explains how Azur Contracting (“Azur,” “we,” “us”) collects, uses, and discloses personal information in connection with our website and our landscaping and general contracting services in the Edmonton, Alberta area. We may update this policy from time to time; the current version, with its effective date, will always be posted on our website.

“Personal information” means information about an identifiable individual, as defined under Alberta’s Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect personal information when you:

• Submit a quote request or contact form on our website
• Call, text, or email us directly
• Message us through our website chat or social media accounts
• Request a consultation or on-site estimate

We may also collect technical information automatically when you visit our website — such as IP address, browser type, pages viewed, and referral source — through cookies and similar tools (see Cookies & Website Data below).

If you apply for a job with us, we may also collect resume and application information for hiring purposes.

If you work for us as an employee, we may collect, use, and disclose personal employee information without your consent where reasonable for establishing, managing, or ending the employment relationship, and we will notify you before or when we do. This is separate from how we handle information about you as a customer or website visitor, described above.

How We Use Your Information

We use personal information to:

• Prepare and provide quotes, estimates, and proposals
• Schedule consultations, site visits, and project work
• Enter into and manage service contracts
• Communicate with you about your project, including scheduling and invoicing
• Respond to inquiries and customer service requests
• With your consent, send occasional updates, promotions, or newsletters
• Improve our website and marketing based on how visitors use our site

We do not use your personal information for purposes beyond what it was collected for without your consent, except as permitted or required by law.

Any marketing emails or texts we send will identify Azur Contracting and include a simple way to unsubscribe, in line with Canada’s Anti-Spam Legislation (CASL).

Disclosure of Information

We do not sell your personal information.

We may share personal information with:

• Subcontractors, suppliers, and trades who need it to complete a project
• Service providers who support our operations (e.g., website hosting, payment processing, scheduling and communication tools)
• Professional advisors, such as accountants or lawyers, where necessary
• Government authorities or law enforcement, where required by law or legal process

Some of our service providers — including website hosting, email, scheduling, and advertising services — may store or process information outside Canada, most often in the United States. Where this happens, your information may be subject to the laws of that jurisdiction, including possible access by foreign authorities. For details on which providers are involved, where, and for what purpose, or to ask a question about this, contact our Privacy Officer using the details below.

If Azur Contracting is involved in a sale, merger, or reorganization of the business, personal information may be transferred as part of that transaction.

Cookies & Website Data

Our website may use cookies and similar technologies to:

• Remember your preferences
• Understand how visitors use our site
• Measure the effectiveness of our online advertising (for example, Google and Meta ad campaigns)

You can control or disable cookies through your browser settings, though some website features may not work properly if you do.

Security & Retention

We take reasonable steps to protect personal information against loss, theft, and unauthorized access, use, or disclosure. Any third-party service providers we share information with are required to protect it and use it only for the purposes we’ve authorized.

We keep personal information only as long as necessary to fulfill the purposes it was collected for, or as required by law (for example, tax and contract record-keeping requirements). When information is no longer needed, we take reasonable steps to securely destroy or de-identify it.

If a breach of security safeguards creates a real risk of significant harm to you, Alberta’s PIPA requires us to notify the Office of the Information and Privacy Commissioner (OIPC) without unreasonable delay, and to notify you directly where required. If you believe your personal information has been compromised, please contact us using the details below.

Your Rights

Under Alberta’s PIPA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent to certain uses of your information, subject to legal or contractual restrictions
• File a complaint about how we’ve handled your information

To make a request, contact us using the details below. Under PIPA, we must respond no later than 45 days after receiving a written request, unless we notify you of an extension.

If you’re not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta.

Governing Law

This Privacy Policy is governed by the laws of the Province of Alberta and the applicable federal laws of Canada.

Questions about this policy, or about how a specific piece of information was handled? Reach us using the contact details below — Azur Contracting is our Privacy Officer for PIPA compliance questions, including questions about service providers outside Canada.